Q1:What's the necessary information should be provided before purchasing an elevator?
A: (1) How many people are loading?
(2) How many floors does the elevator travel?
(3) What's the shaft size? Shaft width and shaft depth?
(4) Is there a machine room on top of the shaft?
Q2: Regarding pricing and freight forwarding?
A: Please send us an inquiry, and we will reply within 6 hours. Providing detailed information about your requirements will help us provide a faster quote. We have reliable freight forwarders to assist you with shipping arrangements.
Q3: Installation and maintenance?
A: Our products come with installation and maintenance manuals, and we also offer technical guidance. You can contact us via email or phone. However, we recommend hiring a local professional company for installation and maintenance.
Q4: What products do we offer?
A: Our products include passenger elevators, freight elevators, escalators, etc.
Q5: Are we a trading company or a manufacturer?
A: We are a reputable manufacturer with our own factory and international trade sales department.
Q6: Installation & Maintaining
A: We will send the installation & maintenance manual along with the escalator in the container.
Our suggestion is to hire a professional local company for installation and future maintenance, once you need any technical
Assistance from us, just don't hesitate to contact us by mail or phone. A technician will be sent to the job site if necessary.
Q7: What's your guarantee time?
A: We can provide an 18-month guarantee period. During this time, we will send free replacements to you.
Q8: What's your delivery time?
A: Usually 30 days after the arrival of the deposit, but urgent production is also available.